Maximizer CRM 10
Software Support Center

Software Support References

Service Releases & Hot Fixes Date Released File Size
Maximizer CRM 10 Hot Fix 2 for Service Release 1 - Series 1841 10/10/2008 7.23MB
Maximizer CRM 10 Hot Fix 1 for Service Release 1 - Series 1839 10/01/2008 7.15MB
Maximizer CRM 10 Service Release 1 - Series 1833 08/18/2008 87.9 MB

Maximizer Software Add-ons

  • Accounting Link 10 for Microsoft Dynamics™ GP
  • Accounting Link 10 Designed for Use with QuickBooks®
  • MaxMobile 10 for BlackBerry
  • MaxMobile 10 for Windows Mobile Pocket PC
  • MaxMobile 10 for Windows Mobile Smartphone
  • MaxMobile Wireless Synchronization Server
  • MaxLink 10 for Palm OS
  • MaxExchange Synchronization Server 10
  • Maximizer CRM Customization Suite 10
  • MaxSync 10 for Microsoft Exchange
  • Maximizer Live Update Manager 10
  • Maximizer CRM Gadget - Address Book Gadget
  • Maximizer CRM Gadget - Sales Dashboard Gadget
  • Workflow Automation 2000 (6.1) Powered by KnowledgeSync
  • Workflow Automation 2000 (5.7) Powered by KnowledgeSync
  • Workflow Automation 2000 (5.6) Powered by KnowledgeSync

Manuals & Guides

Product Name File Type Page Count
Maximizer CRM 10 Getting Started Guide PDF: 899 KB 16 pages
Maximizer CRM 10 User's Guide PDF: 9.26 MB 498 pages
Maximizer CRM 10 Administrator's Guide
(For Professional Edition and Enterprise Edition)		 PDF: 5.70 MB 480 pages
Maximizer CRM 10 Administrator's Guide (Group Edition) PDF: 4.70 MB 380 pages
MaxExchange 10 Administrator's Guide PDF: 3.10 MB 144 pages
MaxLink 10 Getting Started Guide PDF: 159 KB 54 pages
MaxLink 10 User's Guide PDF: 393 KB 12 pages
MaxMobile 10 (Windows Mobile Pocket PC) PDF: 371 KB 40 pages
MaxMobile 10 (Windows Mobile SmartPhone) PDF: 363 KB 40 pages
MaxMobile 10 (BlackBerry) PDF: 307 KB 40 pages
MaxForms 10 User's Guide PDF: 1.25 MB 190 pages
Accounting Link 10 (QuickBooks) PDF: 322 KB 32 pages
Accounting Link 10 (Microsoft Dynamics GP) PDF: 516 KB 34 pages
Customization Suite10 Vol. 1 PDF: 118 KB 11 pages
Customization Suite 10 Vol. 2 PDF: 132 KB 15 pages

Additional Information:

Supported Operating Systems

  • Microsoft Windows 2000 Professional, Server and Advanced Server (with latest updates)
  • Microsoft Windows XP Home and Professional (32-bit and 64-bit edition) (with latest updates)
  • Microsoft Windows XP (Tablet PC Version) (with latest updates)
  • Microsoft Windows Server 2003 Standard and Enterprise (32-bit and 64-bit edition) (with latest updates)
  • Microsoft Windows Server 2008 Standard and Enterprise (32-bit and 64-bit edition) (with latest updates)
  • Microsoft Terminal Server 2000, 2003, 2008
  • Citrix 4.0
  • Microsoft Vista Home , Business, Ultimate, and Enterprise (32-bit and 64-bit edition) (with latest updates)

Microsoft Windows XP Home, XP Media Center, and Vista Home/Home Premium are not supported in a network environment when logging into a domain is required. Refer to your Microsoft documentation for details on how to set up networking in a workgroup environment.

Maximizer components for Microsoft Internet Information Services are not supported on any Windows XP-based or Windows Vista-based computers.

Supported Database Applications

  • Microsoft SQL Server 2000
  • Microsoft SQL Server 2005 (Express, Workgroup, Standard, and Enterprise Editions) (32-bit and 64-bit)

Supported Email Applications

  • Microsoft Outlook1 2000, 2002 (XP), 2003, 2007
  • Microsoft Outlook Express 6.0
  • Microsoft Exchange 2000, 2003, 2007 (SP1)
  • Lotus Notes/Domino 2 5.0, 6.0, 6.5, 7.0 (7.0.1 and 7.0.3)
  • GroupWise 5.0, 6.0, 6.5, 7.0 (7.0.3)
  • IMAP3
  • SMTP4
  1. The Outlook Add-in is only supported on computers running Outlook 2002 (XP) or later.
  2. The integration of Lotus Notes and Maximizer is limited to allowing access to only the Inbox folder and reading/composing email in plain text. Also, subfolders are not available and email messages do not display attachment indicators in the Maximizer Email window.
  3. Maximizer Web Access only.
  4. Maximizer Web Access and Maximizer Email Service only.

Supported Office Applications

  • Microsoft Word 2000, 2002(XP), 2003, 2007
  • Microsoft Excel 2000, 2002(XP), 2003, 2007
  • Corel WordPerfect 10.0, 11, 12

Supported Fax Applications

  • Microsoft Fax (Campaigns only)
  • WinFax Pro 10.031
  1. WinFax Pro is not supported on Microsoft Server operating systems. Functionality is limited to manually entering fax numbers on Windows XP operating systems.

Supported Internet Browsers

  • Microsoft Internet Explorer 6.0
  • Microsoft Internet Explorer 7.0

Supported Reporting Tools

  • Business Objects Crystal Reports XI (Embedded, Standard, Professional, Enterprise)1
  • Business Objects Crystal Analysis 11
  • Crystal Reports Server XI
  • Microsoft SQL Server Reporting Services 2005
  • Radius90 Producer 1.5
  • Radius90 Analyzer 1.5
  1. Reporter is not supported in environments where only Windows Authentication mode is enabled in SQL Server.

Supported Accounting Applications

Accounting Link Designed for Use with QuickBooks

  • QuickBooks 2003, 2004, 2005, 2006, 2007, 2008, 2009 Pro/Premier Editions (Canadian Version)
  • QuickBooks 2003, 2004, 2005, 2006, 2007, 2008, 2009 Pro/Premier Editions (US Version)
  • QuickBooks Enterprise Solutions 8.0 (Canadian Version)
  • QuickBooks Enterprise Editions 4.0, 5.0, 6.0, 7.0, 8.0, 9.0 (US Version)
  • QuickBooks 2004, 2005/06, 2006/07, 2007/08 Pro/Premier Editions (Australian Version)
  • QuickBooks 2004, 2005, 2008 Pro/Premier Editions (UK Version)

Accounting Link for Microsoft Dynamics GP

  • Microsoft Dynamics GP 9.0 Australia
  • Microsoft Dynamics GP 9.0 Canada
  • Microsoft Dynamics GP 9.0  France
  • Microsoft Dynamics GP 9.0  Germany
  • Microsoft Dynamics GP 9.0 United Kingdom and Ireland
  • Microsoft Dynamics GP 9.0 United States
  • Microsoft Dynamics GP 10

Upgrade Path

  • Maximizer Enterprise/Maximizer (Pervasive) 7.0 and above
  • Maximizer Enterprise (SQL) 7.x/8/9.x and Entice! 2.x/3.0 Workspaces

Supported Import (DB)

  • ACT! 1.x/2.x/3.x/4.x/2000/6.x/2004
  • ACT! 2005 and ACT! 2005 Premium for Workgroups/ACT! by Sage 2006 and ACT! by Sage Premium for Workgroups 2006
  • ACT! 2007 and ACT! 2007 Premium for Workgroups
  • ACT! 2008 and ACT! 2008 Premium for Workgroups
  • GoldMine and GoldMine CE 1.x/2.x/3.x/4.x/5.x/6.x
  • GoldMine 6.7 Corporate Edition or earlier
  • GoldMine 8.0.2 Premium Edition (MS SQL Server database only)
  • Organizer 1.x
  • Delimited
  • CSV (Comma Separated Values)
  • Clipper Summer ‘87
  • Clipper 5.x
  • dBase III/III+
  • dBase IV
  • dBase V/Visual dBase 5.x
  • FoxBase/FoxBASE+
  • FoxPro 1.x
  • FoxPro 2.x
  • Visual FoxPro 3.x
  • XML

Computer Telephony Integration (TAPI)

View a list of Supported PDA Units.

Supported Smartphones

View a list of Supported PDA Units.

JRun Applications

  • Macromedia JRun 3.0, 3.1, 4.0

(JRun requires pre-installation of Java Runtime Environment 1.2.2 - 1.4.2)

Miscellaneous

  • Microsoft Small Business Server 2003 R2
  • Microsoft .NET Framework 2.0 and 3.0
  • Microsoft Internet Information Server 5.0 (Windows 2000)
  • Microsoft Internet Information Server 6.0 (Windows Server 2003)
  • Microsoft Internet Information Server 7.0 (Windows Server 2008)