MAXIMIZER

Partner Relationship Management

Collaborate Efficiently. Help your Partners Succeed.

Partner Relationship Management (PRM) with Maximizer Enterprise helps your employees and partners handle leads faster, collaborate more effectively on deals, and improve sales forecasting – by giving your third-party reseller partners access to the web-based Partner Portal.¹

Streamline Lead Distribution & Forecasting

	Lead Assignment: Assign leads to resellers with an automatic email alert and details in the Partner Portal to retrieve leads in real-time. Partners can keep prospect data current with key fields to update through the web.
	Sales Collaboration & Forecasting: Assign new sales opportunities to partners and get updates back to maintain an accurate forecast.

Online Access to Critical Answers
	Self-Service: Reduce the amount of time needed to resolve post-sales issues and build stronger relationships with your end customers. Through the Partner Portal, let your partners view customer service cases in progress and create new cases to keep everyone up-to-date.
	Online Answers: Give your partners the answers they need - before they need them. Publish answers to FAQs, procedures, corporate documents, and articles in the Knowledge Base.
	Partner Communications: Offer partners access to a calendar of partner-related activities including marketing campaign dates, training programs and events. Post to new sales and marketing materials to the portal for immediate availability in the field.

Web-based Employee, Partner, Customer Portals, Wireless Portal, Dashboards, available only in eCRM Suite.
MaxLink for Palm included with regular licenses; MaxMobile for Windows Mobile devices is an add-product with additional fees; Wireless Portal for BlackBerry and other web-enabled PDAs available only in eCRM Suite.
Workflow Automation powered by KnowledgeSync is an add-on product with additional fees.
Integration with Microsoft Exchange Server requires MaxSync add-on product (additional fees apply).
Integration with QuickBooks requires Accounting Link add-on product (additional fees apply).
Crystal Reports Server is an add-on product with additional fees.
Customization Suite is an add-on product with additional fees.

"Distributors receive hot leads in real time and have all the background information they need to make informed and effective sales calls. Never before has this been done in our industry."

Walter Bonnett,
Marketing Technology Coordinator,
Wilden Pump & Engineering

More Customer Successes