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eBusiness
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Leverage the Internet. Enhance Sales, Marketing &
Customer Service. |
Time differences
and geographic boundaries no longer limit your
ability to succeed. Attract more prospects, satisfy
more customers and boost customer service by
leveraging the power of the Internet.
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| Capture,
Assign and Track Online Leads |
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Online Forms: Gather valuable prospect
information from your website with wizard-driven
tools. Gather contact data and other fields and
have the information imported into Maximizer
Enterprise CRM. |
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Lead
Assignment: Assign leads quickly and
send automatic email alerts to notify the
appropriate sales person or partner. |
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Online Access: Save
time by letting your customers and partners update
their own user profiles online through the Customer
and Partner Portal, which then updates your database
in real-time.1 |
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Accelerate Sales Online
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Online
Store: Broaden your sales channel with
a self-hosted online store, complete with online
catalog and secure credit card transaction
processing. Provide product information, tax and
shipping calculations in multiple languages and
currencies for your diverse customer base. |
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Track
Online: Offer customers the ability to
track their orders online through the Customer
Portal.1 |
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Collaborate
Efficiently and Effectively |
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On Demand Web Access:
Give salespeople on demand access to all the
information they need to close deals faster through
the web or through wireless online handheld devices,
including Palm, Windows Mobile, and BlackBerry.1 |
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Online Partner Management:
Keep your partners up-to-date through the web-based
Partner Portal. Send leads in real-time, let them
create customer service cases, and update leads and
opportunities.1 |
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Online Self Service:
Empower customers and partners to resolve their own
issues with online access to your searchable
Knowledge Base.1 |
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Contact us at (852) 2598-2811 or
e-mail us to request further information or a
demonstration.
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- Web-based Employee, Partner, Customer Portals, Wireless Portal, Dashboards, available only in eCRM Suite.
- MaxLink for Palm included with regular licenses; MaxMobile for Windows Mobile devices is an add-product with additional fees; Wireless Portal for BlackBerry and other web-enabled PDAs available only in eCRM Suite.
- Workflow Automation powered by KnowledgeSync is an add-on product with additional fees.
- Integration with Microsoft Exchange Server requires MaxSync add-on product (additional fees apply).
- Integration with QuickBooks requires Accounting Link add-on product (additional fees apply).
- Crystal Reports Server is an add-on product with additional fees.
- Customization Suite is an add-on product with additional fees.
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"Distributors receive hot
leads in real time and have all the background
information they need to make informed and
effective sales calls. Never before has this
been done in our industry."
Walter Bonnett,
Marketing Technology Coordinator,
Wilden Pump & Engineering
More
Customer Successes
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